Step 1. Exporting the Contacts from your Mobile Phone.
FOR ANDROID
1. Go to your Contacts App.
2. Find the "Import/Export Contacts" Option.
Menu Button (Three Parallel Horizontal Dots) > Manage Contacts > Import/Export Contacts
3. You can choose 2 ways to export your contacts.
Export to Storage : The Contacts will be exported to your mobile phone storage, you will have to send that contacts file to your computer. The Contacts File is in the format of .csv or .vcf, Ex. contacts.csv, contacts.vcf
Share Contacts : The Contacts can be shared directly to Email or a Messaging Platform. Then the you will have to download that and be copied to your computer.
FOR IOS
1. Click on Settings > Your User Account.
2. Click on iCloud.
3. Look For Contacts and toggle the switch to turn the sync on. Click Merge to merge the local contacts to iCloud.
4. To download the contacts from iCloud, you need to go to your computer and go to icloud.com in your browser. and Login your apple account.
5. Click Contacts
6. Click the Gear Icon on the bottom-left of the website, Choose your Contacts or you can Select All.
7. After you have selected your contacts to be imported, click Export Vcard... on the bottom-left menu. The Contacts File should now be downloaded to the downloads folder on your computer.
Step 2. Import the Contacts to your Velox Softphone app for Desktop.
1. Click the Contacts in the top navigation menu.
2. Click Import Contacts...
3. Choose the file format of the contacts file you have exported from your mobile phone. (.csv/.vcf) If you cannot see the file format of your Contacts File, Check these Instructions for Windows, Check these Instructions for Mac.
4. Click the Browse Button and locate your contacts file on your computer then click Open.
5. Click Next.
6. Click Append new contacts to existing contacts then click Next.
7. It should now say finished, and your imported contacts can now be found in your velox app contacts tab.
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