Using your Velox app
Thu, 26 Aug, 2021 at 12:04 PM
If you are getting "App not Registered" on your iOS phone but only on wi-fi connection, these are the steps to resolve: Go to ...
Fri, 30 Jul, 2021 at 4:07 PM
The Velox Softphone app supports macOS. Click on the installer link provided. Please reach out to your Velox Account Manager or email support@myvelo...
Fri, 15 Jul, 2022 at 5:20 PM
A Velox smartphone license can only be linked to a maximum of 2 devices, i.e. 1 PC and 1 phone or 2 phones. If there is an attempt to log into more ...
Tue, 29 Mar, 2022 at 2:17 PM
If you are not the Velox Account Admin in your company, please reach out to your admin for help. If you are the Velox Account Admin in your company, h...
Fri, 12 Jul, 2019 at 5:51 PM
Your Velox mobile app supports a three-way conference call. 1.) Dial the extension number of the person you want to include on your conference...
Fri, 27 Nov, 2020 at 10:15 AM
Call Transfer is a feature that we have on the Velox Smartphone app. Just like your IP Phone, you can also do call transfers to other extensions using...
Wed, 17 Jun, 2020 at 3:30 PM
Assume that you are in a call and another number called you. 1.) Answer the call from another number. 2.) Click the Merge button and t...
Wed, 17 Jun, 2020 at 3:30 PM
Assume that you are in a call and you want to include other members 1. Press Hold 2. Click the "+" button located at the middle of part o...
Fri, 27 Nov, 2020 at 12:12 PM