Using your Velox app

Does my Velox mobile app automatically log me out?
Your Velox mobile app keeps you logged in unless you log out of the app. However, if the app has been inactive for 5 days or more, the inactivity featu...
Wed, 4 May, 2022 at 5:24 PM
How to disable beep sound for the 2nd incoming caller (Desktop App)
Have you tried when you are engaged to a call and another incoming call comes in with a beeping sound? You may disable the beeping sound of another in...
Mon, 6 Jun, 2022 at 2:10 PM
How to make the Velox desktop app to auto-open and auto-login after logging in to Windows OS
Are you tired of opening your Velox desktop and logging in to your Velox desktop app everyday? In this guide, we will should you on how to make your V...
Fri, 15 Jul, 2022 at 5:20 PM
Velox app does not ring during Idle time using my VIVO device.
If the Velox App does not ring when your VIVO device is on sleep mode or on lock screen. Please Check these 3 settings on the device. 1. Check V...
Tue, 2 Aug, 2022 at 12:20 PM
How to prevent Velox App from 'sleeping' in the background (OPPO)
The root cause of this is frequently Android itself, trying to manage your phone's battery life by forcing "low" priority apps to go to sleep,...
Tue, 2 Aug, 2022 at 12:20 PM
How to submit an app log from your Velox Desktop App
Have you experienced an issue with your Velox desktop app and were required by your Account Manager or Velox support to send a desktop app log?    ...
Mon, 19 Sep, 2022 at 8:42 PM
How to export Contacts from Mobile Device and Import to Velox Desktop App
Step 1. Exporting the Contacts from your Mobile Phone. FOR ANDROID 1. Go to your Contacts App. 2. Find the "Import/Export Contacts" Op...
Thu, 22 Sep, 2022 at 3:05 PM
How to access Velox Phonebook from the Softphone App
Velox Phonebook is a central directory of contacts that has been saved company wide using the Velox Dashboard. To save a contact to the Velox Phonebook...
Fri, 23 Sep, 2022 at 12:44 PM
Low volume on Velox Softphone app (Windows)
  Have you encountered where your Velox desktop would automatically adjust to low volume or even when the volume settings of the app and Windows volume are...
Fri, 23 Sep, 2022 at 12:46 PM
Accessing Velox Phonebook from the Smartphone App (Android)
Velox Phonebook is a central directory of contacts that has been saved company wide using the Velox Dashboard. To save a contact to the Velox Phonebook...
Fri, 23 Sep, 2022 at 12:41 PM