My Velox Prime mobile app does not ring on incoming calls (Android) : Velox Networks

My Velox Prime mobile app does not ring on incoming calls (Android) Print

Created by: Kimberly Logarta

Modified on: Fri, 23 Jun, 2023 at 11:32 AM

Have you encountered not receiving a call notification on your Velox mobile app even though the status on the app was Phone Ready then suddenly seeing missed calls in your history?

Check if all the Velox App notifications were set to Enabled.

1. Press and hold the Velox app on your mobile.

2. A dialog box will appear.

3. Press the "i" icon same as the screenshot below.

4. Press the Notifications

5. Make sure that all notifications were set to Enabled.

Kimberly is the author of this solution article.

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My Velox Prime mobile app does not ring on incoming calls (Android) Print

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