Sub-Admins are designated Velox administrators who have many of the same tools and permissions as the main Velox Admin, but only within a specific area of responsibility. Rather than overseeing the entire system, a Sub-Admin focuses on certain teams (group of users) who are tagged or identified in the Velox system by the concept of a Cost Center or Cost Center Groups.
To make a Sub-Admin account, follow these steps:
1. Log in to your Client Dashboard in www.myvelox.com using your Admin credentials.
2. From the sidebar menu, select "Account Setting".
3. Click on the button "Create New Sub-Admin User".
4. Type in the email address of the sub-admin user.
5. Choose the Sub-Admin Type.
- Cost Center(s) is a feature in Velox that allows you to allocate call costs to your respective cost codes or groups. The Cost Center tag can also be used to identify users or Velox extensions belonging to a team.
- Cost Center Group(s) is a feature in Velox that allows you to group multiple Cost Centers. This concept is comparable to a department that is made up of different teams.
- For additional information on how to setup a Cost Center, refer to this Help Article: Cost Center(s)
6. Choose the Cost Center where you want to assign the Sub-Admin.
7. Click on the button "Create User". Log-in credentials will be sent via email to the sub-admin.
8. To confirm the creation of the new Sub-admin account, head over to "Account Setting" on your Velox dashboard and you will see the newly created Sub-admin account.