Planning to change your current extension numbers to different numbers?
You may do it by following the steps below.
To change the extension number,
1.) Log-in to Client Dashboard at www.myvelox.com using your Admin credentials.
2. ) On the sidebar, click on "User".
3. ) Locate the current extension number that you want to change then click the Edit button same as the screenshot below.
4. ) After clicking the Edit button, there should be a pop-up box that would appear the same as the screenshot below. Then click Change extension.
4. ) After clicking the Change extension, another pop-up would appear indicating how many digits and the numbers that are not allowed. Then click OK.
5. ) You may now input the new extension number the same as the screenshot below and click Save.
Note: You may only change the extension number if you are a Pro Admin user. When you login in your Velox dashboard, you should see the Velox Networks logo with Pro icon. If you are not able to see the Pro icon, you may request to your account manager to change the access to Pro or you may send an email to support@myvelox.com.