Frequently Asked Questions

Folder for adding FAQs articles

Why does call quality sometimes vary during conversation on my Velox app?
Call quality in the app is largely affected by the quality of the internet connection - not only internet speed but also bandwidth. Network speed measures...
Thu, 6 May, 2021 at 11:02 AM
How to Check your Call Disposition
Generating Reports by Call Group For generating of reports by Call Group, you may filter on the Call Detail Report the Date From, Date To, Call Type and ...
Fri, 24 Mar, 2023 at 4:24 PM
How to raise a Support issue?
WAYS TO RAISE / RESOVE A SUPPORT ISSUE: Access our vast Velox Knowledge Base in order to self-help, please click here. Email our Support Tea...
Mon, 7 Aug, 2023 at 4:01 PM