Frequently Asked Questions on the Velox Prime app

How to use DTMF on Velox Prime Windows
Dual tone multi frequency (DTMF) has an important use in many telecommunication systems, as many interactive voice response (IVR) systems use DTMF as a way ...
Tue, 9 Apr, 2024 at 9:35 AM
Transferring calls on your Velox Mobile App
BLIND or COLD TRANSFER OF  INCOMING CALL  1. Answer a direct incoming call by swiping up the green Answer button on your call panel. 2. ...
Tue, 28 Oct, 2025 at 6:08 PM
How to keep Velox Prime App connected on iPhone / iOS devices?
Question: Sometimes, when I open the Velox Prime app on my iPhone and dial out, the call does not go through. It seems the dialler is frozen and does n...
Tue, 5 May, 2026 at 12:11 PM