Frequently Used

How to view and download your Velox Invoice
Account admins and Finance users are able to access, view and download your Velox invoices. 1. Log in to your Client Dashboard in www.myvelox.com. ...
Wed, 18 Dec, 2019 at 11:28 AM
Call Detail Reports (CDR
  The Call Detail Report(s) is a Velox feature that allows the users and the admin access to call records and call recordings.  A CDR or Call Detai...
Tue, 22 Feb, 2022 at 8:53 PM
How to download Call Detail Record(s)
Account admins are able to access, view and download the call detail reports. 1. Log in to your Client Dashboard in www.myvelox.com. 2. From the s...
Fri, 21 Jun, 2024 at 11:10 AM
How to use CDR Real-Time Search
Account admins are able to access, view and download the call detail reports. 1. Log in to your Client Dashboard in www.myvelox.com. 2. From the s...
Tue, 30 Jul, 2019 at 6:54 PM
How do I top-up my prepaid call credits?
Note: This article only applies to customer domains with a prepaid contract. 1. Log in to your Client Dashboard in www.myvelox.com. 2. From th...
Mon, 30 Mar, 2020 at 6:56 PM
Supplemental Dashboard Admin Training
This document is designed to be a supplementary reference to help Administrators of the Velox Client Dashboard manage their Velox installations and sup...
Fri, 12 Mar, 2021 at 11:56 AM
Call Detail Report (For Team Leads)
The Call Detail Report (CDR) is a Velox feature that allows users  access to call records and call recordings.  The CDR is a data record produced by a ...
Fri, 12 Mar, 2021 at 12:36 PM
How to send FAX via Email-to-Fax service?
Velox supports Fax-To-Email for inbound fax and Email-To-Fax for outbound fax. Fax-To-Email - A service where fax message is received as a PDF file ...
Wed, 6 Oct, 2021 at 9:04 AM
How to Bulk Download audio files from the CDR
On the rightmost of the CDR table, there is a checkbox, you can choose many recordings or All to download there.    Then you click the Download Selected....
Fri, 4 Aug, 2023 at 10:01 AM