Advanced Setup
This article helps you manage the custom on-hold music for multiple DIDs. Custom Music On-Hold This feature allows you to play a custom message or...
Mon, 17 Jun, 2019 at 1:45 PM
The Custom Ringtone feature of Velox allows a custom audio file (.wav) to be played during an incoming call instead of the usual ringing tone. How do...
Mon, 10 Oct, 2022 at 2:29 PM
CHAIN GROUP is the term for a call group comprised of multiple call groups or a series of different call groups. For example, Scenario1: Incoming...
Fri, 18 Feb, 2022 at 3:24 PM
Velox Virtual Conference Room allows a group of people to participate in a phone call. This feature allows participants dial into a virtual meeting roo...
Tue, 23 Jun, 2020 at 1:08 PM
Cost Center(s) is a feature in Velox that allows you to allocate call costs to your respective cost codes, departments, business units or even clients....
Wed, 12 Oct, 2022 at 9:41 AM
Velox allows for caller or country blacklisting. To enable Blacklisting for your company, 1. Log into your Velox Client Dashboard (www.myvelox....
Fri, 20 Dec, 2019 at 10:48 AM
Velox - Grandstream devices have softkeys on the devices that can be programmable as multi-purpose keys (MPK) or virtual programmable keys (VPK). C...
Thu, 7 Nov, 2019 at 12:28 PM
Velox Networks provides an easy way to provide both QoS and Layer 2 VLAN Parameters both prior and post service deployment (if your switch only support...
Fri, 13 Dec, 2019 at 3:22 PM
Busy Lamp Field or BLF is an indicator (or light) on your Velox phone that shows which extensions are available or engaged at any given time. It is ver...
Wed, 5 Feb, 2020 at 11:40 AM
Web Call or "Click2Call" The Web Call or "Click2Call" Button is a unique and powerful Velox widget that allows your customers, ...
Fri, 7 Jul, 2023 at 10:43 AM